COVID-19: What We Learned: Leadership

April 14, 2021
5:30 PM - 7:00 PM
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Virtual via Zoom


Come join us for this VIRTUAL panel discussion titled “COVID-19: What We Learned: Leadership”

Earn 1.5 F2F ACHE Credit Hours

Registration is now closed!


Saad Ehtisham, FACHE

President, Novant Health Greater Charlotte Market & Novant Health Presbyterian Medical Center

Adjunct Professor, Health Services Administration at Florida International University

Saad Ehtisham joined Novant Health in March of 2019 as the President of Novant Health Presbyterian Medical Center and was later promoted to SVP, President of Novant Health Greater Charlotte Market in 2020. Prior to joining Novant Health he served for six years at as the System SVP & COO of Central Florida Health, in Florida.  He also worked for Health Management Associates as the CEO at University Medical Center, in Lebanon, TN. During his tenure he was nationally and locally recognized in the healthcare industry. He was named to the 2012 Top 25 Minority Executives in Healthcare list by Modern Healthcare Magazine. Nashville Business Journal also named him to the 2012 HealthCare Hero Award in the CEO category.  In 2010 he was named as CEO of the year for Health Management Associates, Inc. ACHE recognized Mr. Ehtisham with Distinguished, Exemplary and Service awards for his contributions to the organization.


Sidney Fletcher, M. D., FACEP

SVP Chief Clinical Officer-Greater Charlotte Market

Dr. Sid Fletcher currently serves as the SVP of Medical Affairs for the great Charlotte market of Novant Health and has been in the role since 2014. He supports market strategy and growth in the market. He also leads quality and safety goals with the over 2700 credentialed providers in the acute care facilities in the Charlotte market.  Dr. Fletcher obtained his MD at the University of Texas-Southwestern Medical School in Dallas, TX in 1994 and completed his internship and residency in Emergency Medicine at Bowman Gray-Wake Forest University School of Medicine in 1997.  During his tenure there he was honored to serve as Chief Resident.

Dr. Fletcher went on to join Mid-Atlantic Emergency Medical Associates in Charlotte, NC. He served as the Medical Director of Emergency Medicine at NH-Presbyterian Medical Center in Charlotte, NC for over a decade in the early 2000s. He has prior extensive experience in medical staff governance as Emergency Medicine Department Chair and then as Chief of the Medical Staff for the greater Charlotte market of Novant Health. In his current role he has gained special interests in patient safety, quality performance-especially related to hospital acquired infections, clinical variation reduction, contracting, EMTALA and patient satisfaction.

Nikki Nissen, RN, MS

VP Clinical Ops and CNO

Master’s prepared nursing leader with experience in cardiac services, intensive care, orthopedics, neurology, emergency services and ambulatory care. She is passionate about delivering on the quadruple aim by designing the space in which quality and safety intersect with reality; framing opportunities for our bedside teams, while supporting their solutions to reduce clinical variation.

David W. Callaway, MD, FACEP, MPA

Professor, Emergency Medicine
Chief, Operational and Disaster Medicine
Carolinas Medical Center- Main

Dr. Callaway is a Professor of Emergency Medicine at Carolinas Medical Center where he serves as the Director of the Division of Operational and Disaster Medicine and Medical Director of Carolinas MED-1.  Prior to CMC, he served as a physician supporting the United States Marine Corps and was a Chief Resident at the Harvard Affiliated Emergency Medicine Residency, Boston. In 2008, he was awarded a Zuckerman Fellowship from the Center for Public Leadership, Harvard Kennedy School of Government to study leadership, national security and disaster response. Dr. Callaway currently serves on the Defense Health Board Subcommittee on Trauma and Injury as well as the Committee on Tactical Combat Casualty Care – two of the key US advisory bodies for battlefield trauma care.


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